A known display defect is affecting how some IF-040 messages appear in the Data Integration Platform (DIP), but it does not impact actual message delivery or processing.
During the change of Data Service on some MPANs, some IF-040 (Notification of Calculated Annual Consumption) messages are displayed as “not received” in the Data Integration Platform (DIP), with a cross (X) shown against the received status, even though the message has been successfully delivered.
You may be seeing this issue if:
- An IF-040 message appears as not received in the DIP
- A cross (X) is shown against the received status
- There is no rejection or functional error associated with the message.
This is a known display issue and will be resolved as part of the March release. No action is required. Market participants can ignore this indicator, provided that:
- The IF-040 message is not followed by additional errors, and
- There are no other failed messages or crosses relating to the same process
If other errors are present, those should continue to be investigated as normal.