{"id":225009,"date":"2026-05-07T14:44:34","date_gmt":"2026-05-07T13:44:34","guid":{"rendered":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/?page_id=225009"},"modified":"2026-05-07T15:16:29","modified_gmt":"2026-05-07T14:16:29","slug":"manage-your-tam-audit","status":"publish","type":"page","link":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/reference\/performance-assurance\/manage-your-tam-audit\/","title":{"rendered":"Manage your TAM audit"},"content":{"rendered":"<h2 id=\"what-is-the-technical-assurance-of-metering-tam-audit\">What is the Technical Assurance of Metering (TAM) audit?<\/h2>\n<p>The TAM Audit checks specific metering systems to make sure they are installed and maintained correctly in Compliance with the Code and the Metering Codes of Practice (CoPs).<\/p>\n<p>The Technical Assurance Agent (TAA &#x2013; currently C&amp;C Group) carries out the Audit on a Elexon&#x2019;s behalf through a combination of site visits and document checks on sample populations where the risk or impact to Settlement of an improperly installed or maintained metering system is highest.<\/p>\n<p>The size and scope of each sample is set each year by the Performance Assurance Board (PAB) on Elexon&#x2019;s advice as part of the annual Risk Operating Plan (ROP).<\/p>\n<p>The TAA can also carry out targeted visits in response to concerns about particular metering systems.<\/p>\n<h3>Your responsibilities and how to get support<\/h3>\n<p>If you are required to participate in a TAM Audit, the TAA will contact you to let you know what action is needed.<\/p>\n<p>If you are not sure what you need to do, please raise a ticket in&#xA0;<strong><a href=\"https:\/\/support.elexon.co.uk\/csm\">Elexon Support<\/a><\/strong>, email&#xA0;<strong><a href=\"mailto:tametering@elexon.co.uk\">tametering@elexon.co.uk<\/a><\/strong>, or contact your&#xA0;<strong>Operational Support Manager<\/strong>&#xA0;(if you have one) as soon as possible.<\/p>\n<p>Participation in the audit is mandatory, and failure to respond to or engage with the TAA can lead to Elexon and the PAB taking further action.<\/p>\n<h3>Reporting of audit findings to the BSC Panel<\/h3>\n<p>Once all the metering systems selected for the main and specific samples have been checked, the TAA delivers a summary paper to the BSC Panel. You can find these papers, and Elexon&#x2019;s responses to them, with the Key Performance Assurance Documents for each Performance Assurance Operating Period.<\/p>\n<ul>\n<li>More about the TAM Audit in the&#xA0;<a href=\"https:\/\/bscdocs.elexon.co.uk\/guidance-notes\/performance-assurance-tam\">TAM Guidance Note<\/a><\/li>\n<\/ul>\n<h2 id=\"submit-your-tam-audit-information-using-taamt\">Submit your TAM audit information (using TAAMT)<\/h2>\n<p>The&#xA0;<strong>Technical Assurance Agent Management Tool (TAAMT)<\/strong>&#xA0;is an online tool for sharing information about your audits between yourself, the TAA and Elexon. You can use the TAAMT to view inspection schedules and audit results, submit data and communicate with the TAA.<\/p>\n<h3>How to get access to TAAMT<\/h3>\n<p>If you want to use this system, please contact the TAA Helpdesk to arrange an account. The TAA Helpdesk is available during business hours to answer questions and help with data submissions.<\/p>\n<ul>\n<li>0203 086 7205<\/li>\n<li><a href=\"mailto:taa_service@candc-uk.com\">taa_service@candc-uk.com<\/a><\/li>\n<\/ul>\n<h3>Go to TAAMT<\/h3>\n<ul>\n<li><a href=\"http:\/\/www.elexon-assurance.co.uk\/\">Technical Assurance Agent Management Tool (TAAMT)<\/a><\/li>\n<\/ul>\n\n","protected":false},"excerpt":{"rendered":"<p>What is the Technical Assurance of Metering (TAM) audit? The TAM Audit checks specific metering systems to make sure they are installed and maintained correctly in Compliance with the Code [&hellip;]<\/p>\n","protected":false},"author":352,"featured_media":0,"parent":1964,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"footnotes":""},"tags":[],"class_list":["post-225009","page","type-page","status-publish","hentry"],"acf":[],"semantic_search":{"post_id":225009,"title":"Manage your TAM audit","link":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/reference\/performance-assurance\/manage-your-tam-audit\/","categories":[],"tags":[],"content":"    <div class=\"panel-content\">\n        <p>Find out what how this metering system audit works and&#xA0;what is required if you are selected for audit.<\/p>\n\n    <\/div>\n\n    <div class=\"panel-content\">\n        <h2 id=\"what-is-the-technical-assurance-of-metering-tam-audit\">What is the Technical Assurance of Metering (TAM) audit?<\/h2>\n<p>The TAM Audit checks specific metering systems to make sure they are installed and maintained correctly in Compliance with the Code and the Metering Codes of Practice (CoPs).<\/p>\n<p>The Technical Assurance Agent (TAA &#x2013; currently C&amp;C Group) carries out the Audit on a Elexon&#x2019;s behalf through a combination of site visits and document checks on sample populations where the risk or impact to Settlement of an improperly installed or maintained metering system is highest.<\/p>\n<p>The size and scope of each sample is set each year by the Performance Assurance Board (PAB) on Elexon&#x2019;s advice as part of the annual Risk Operating Plan (ROP).<\/p>\n<p>The TAA can also carry out targeted visits in response to concerns about particular metering systems.<\/p>\n<h3>Your responsibilities and how to get support<\/h3>\n<p>If you are required to participate in a TAM Audit, the TAA will contact you to let you know what action is needed.<\/p>\n<p>If you are not sure what you need to do, please raise a ticket in&#xA0;<strong><a href=\"https:\/\/support.elexon.co.uk\/csm\">Elexon Support<\/a><\/strong>, email&#xA0;<strong><a href=\"mailto:tametering@elexon.co.uk\">tametering@elexon.co.uk<\/a><\/strong>, or contact your&#xA0;<strong>Operational Support Manager<\/strong>&#xA0;(if you have one) as soon as possible.<\/p>\n<p>Participation in the audit is mandatory, and failure to respond to or engage with the TAA can lead to Elexon and the PAB taking further action.<\/p>\n<h3>Reporting of audit findings to the BSC Panel<\/h3>\n<p>Once all the metering systems selected for the main and specific samples have been checked, the TAA delivers a summary paper to the BSC Panel. You can find these papers, and Elexon&#x2019;s responses to them, with the Key Performance Assurance Documents for each Performance Assurance Operating Period.<\/p>\n<ul>\n<li>More about the TAM Audit in the&#xA0;<a href=\"https:\/\/bscdocs.elexon.co.uk\/guidance-notes\/performance-assurance-tam\">TAM Guidance Note<\/a><\/li>\n<\/ul>\n<h2 id=\"submit-your-tam-audit-information-using-taamt\">Submit your TAM audit information (using TAAMT)<\/h2>\n<p>The&#xA0;<strong>Technical Assurance Agent Management Tool (TAAMT)<\/strong>&#xA0;is an online tool for sharing information about your audits between yourself, the TAA and Elexon. You can use the TAAMT to view inspection schedules and audit results, submit data and communicate with the TAA.<\/p>\n<h3>How to get access to TAAMT<\/h3>\n<p>If you want to use this system, please contact the TAA Helpdesk to arrange an account. The TAA Helpdesk is available during business hours to answer questions and help with data submissions.<\/p>\n<ul>\n<li>0203 086 7205<\/li>\n<li><a href=\"mailto:taa_service@candc-uk.com\">taa_service@candc-uk.com<\/a><\/li>\n<\/ul>\n<h3>Go to TAAMT<\/h3>\n<ul>\n<li><a href=\"http:\/\/www.elexon-assurance.co.uk\/\">Technical Assurance Agent Management Tool (TAAMT)<\/a><\/li>\n<\/ul>\n\n    <\/div>\n\n","s3_url":""},"_links":{"self":[{"href":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/wp-json\/wp\/v2\/pages\/225009","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/wp-json\/wp\/v2\/users\/352"}],"replies":[{"embeddable":true,"href":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/wp-json\/wp\/v2\/comments?post=225009"}],"version-history":[{"count":2,"href":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/wp-json\/wp\/v2\/pages\/225009\/revisions"}],"predecessor-version":[{"id":225014,"href":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/wp-json\/wp\/v2\/pages\/225009\/revisions\/225014"}],"up":[{"embeddable":true,"href":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/wp-json\/wp\/v2\/pages\/1964"}],"wp:attachment":[{"href":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/wp-json\/wp\/v2\/media?parent=225009"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/wp-json\/wp\/v2\/tags?post=225009"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}