{"id":175372,"date":"2021-10-07T10:36:40","date_gmt":"2021-10-07T09:36:40","guid":{"rendered":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/?page_id=175372"},"modified":"2021-10-07T13:24:56","modified_gmt":"2021-10-07T12:24:56","slug":"bsc-insights-customer-service","status":"publish","type":"page","link":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/about\/elexon-insights\/bsc-insights-customer-service\/","title":{"rendered":"BSC Insights about Customer service"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":353,"featured_media":0,"parent":75852,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"","_relevanssi_noindex_reason":"","inline_featured_image":false,"footnotes":""},"tags":[],"class_list":["post-175372","page","type-page","status-publish","hentry"],"acf":[],"semantic_search":{"post_id":175372,"title":"BSC Insights about Customer service","link":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/about\/elexon-insights\/bsc-insights-customer-service\/","categories":[],"tags":[],"content":"    <div class=\"panel-content\">\n        <p>If significant events or changes occur within the electricity industry we will analyse and offer insight into what has happened and why. The impartial insight articles are written by our industry experts, who have a wealth of experience and knowledge. These findings are supported by a large amount of industry data.<\/p>\n<p>These BSC Insights articles all relate to customer service.<\/p>\n\n    <\/div>\n\n\n<div class=\"pagebuilder-blocks\">    <div class=\"panel-section\">\n                                    <div class=\"panel-list-items\">\n                                    <a href=\"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/article\/bsc-insight-the-insights-solution-puts-data-on-the-wholesale-market-at-your-fingertips\/\" id=\"local_news-188203\" class=\"item item-news item-local-news post-188203 local_news type-local_news status-publish has-post-thumbnail hentry tag-customer-service tag-imbalance-and-settlement tag-bsc-insights-the-electricity-market tag-insights\" rel=\"bookmark\">\n\t<div class=\"item-image\" style=\"background-image: url(https:\/\/elexon-bsc-production-cdn.s3.eu-west-2.amazonaws.com\/wp-content\/uploads\/2022\/08\/10114151\/IS-copy-3-e1696242992518-1024x510.png);\">\n\t\t<span class=\"screen-reader-text\">View BSC Insights: The Insights solution puts data on the wholesale market at your fingertips<\/span>\n\t<\/div>\n\n\t<div class=\"item-content\">\n\t\t<h3 class=\"item-title\">BSC Insights: The Insights solution puts data on the wholesale market at your fingertips<\/h3>\n\t\t\t\t<div class=\"post-date\">\n\t\t\t<span>Date: 10 August 2022<\/span>\t\t<\/div>\n\t\t<div class=\"item-excerpt\">\n\t\t\t<p>In this BSC Insight article by Reza Nia, Head of Analysis &amp; Insight,&#xA0; explains why Elexon developed a new data service (the Insights Solution) and the benefits of it to BSC Parties and other stakeholders. All of the Insights Solution data is available to download for free.&#xA0;<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<i class=\"item-link icon-right-arrow\"><span class=\"screen-reader-text\">Read More<\/span><\/i>\n<\/a>                                    <a href=\"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/about\/elexon-training\/introducing-elexon-seminars\/elexon-insight-assessing-value-introducing-elexon-seminar\/\" id=\"page-106415\" class=\"item post-106415 page type-page status-publish hentry tag-customer-service tag-insights\" rel=\"bookmark\">\n\t<div class=\"item-content\">\n\t\t<h3 class=\"item-title\">BSC Insights: reviewing our introduction seminar<\/h3>\n\t\t<div class=\"post-date\">\n\t\t\t\t\t\t\t<span><strong>Last Updated<\/strong> 22\/10\/2018<\/span>\n\t\t\t\t\t<\/div>\n\n\t\t<div class=\"item-excerpt\">\n\t\t\t<p>Elexon runs the introduction seminar five times per year and after each event we get feedback from those who attended as well as from those who presented. Jessica&#x2019;s article explains [&hellip;]<\/p>\n\t\t<\/div>\n\t<\/div>\n\n\t<i class=\"item-link icon-right-arrow\"><span class=\"screen-reader-text\">Read More<\/span><\/i>\n<\/a>                            <\/div>\n            <a href=\"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/tag\/customer-service\/\" class='button-primary' title=\"BSC Insights - Customer service\" aria-label=\"View All\">View All<\/a>\n            <\/div>\n<\/div>","s3_url":""},"_links":{"self":[{"href":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/wp-json\/wp\/v2\/pages\/175372","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/wp-json\/wp\/v2\/users\/353"}],"replies":[{"embeddable":true,"href":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/wp-json\/wp\/v2\/comments?post=175372"}],"version-history":[{"count":0,"href":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/wp-json\/wp\/v2\/pages\/175372\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/wp-json\/wp\/v2\/pages\/75852"}],"wp:attachment":[{"href":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/wp-json\/wp\/v2\/media?parent=175372"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/elexon-beta.elexonhostings.co.uk\/bsc\/wp-json\/wp\/v2\/tags?post=175372"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}